Complaints and Feedback

Your Voice Matters to Us

Children and adults alike can share their voice, whether it’s a complaint, suggestion, concern or request for help.

You can share your feedback by completing our online form or downloading a copy to fill out at your convenience.

If you need support or would rather speak with someone, please don’t hesitate to contact a member of our team – we’re here to listen and help.

For additional support: Kids Helpline 1800 55 1800 or 13YARN (13 92 76)

For our little koorlangkas that need support – check out this poster below just for you!

To download your own copy to fill out and send back, click the link below:

Kids Safe – Complaint & Feedback Form

To complete a quick and easy online form, simply fill out below:

Complaint and Feedback Form

We Value Your Feedback! At South West Aboriginal Medical Service (SWAMS), we’re dedicated to delivering the best care and support for our community. Whether you’re sharing a compliment, a suggestion, or a concern, your feedback helps us improve and continue to grow with you.

Name(Required)

Title (Mr, Mrs, Ms, Miss Aunty, Uncle) Name (First and Last)

Email(Required)

Phone(Required)

Preferred contact number

Feedback(Required)

Compliment

Comment

Concern

Complaint

Description of the events/actions you would like to bring to our attention(Required)

Please try and include, day, date, time, location and SWAMS staff name/s department.

How did it happen?

Who was involved?

What was the result?

If you have any photos or documents you would like us to view/be aware of please upload here:

Drop files here or

Max. file size: 50 MB.

What outcome are you seeking?

What improvements could be made to minimize future reoccurence?

Complaint and Feedback Form

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